RedactedNarrative: On July 25, 2021 at approx. 4:15 pm, a 2021 Sea Doo Spark personal watercraft exited the Pontchartrain Landing boat slip and headed  southbound on the Industrial Canal. After traveling a few hundred yards, the vessel turned north.  After the turn north, the operator lost control of the vessel, struck a piling near the western bank of the Industrial Canal, which caused the vessel to become airborne and landed on broken concrete on the western bank of the canal, causing extensive damage to the watercraft. The operator (identified) reported that the incident occurred while being instructed on how to operate  a rented personal watercraft owned by Grand Jet Ski Rentals of New Orleans LLC, being instructed by company agent, who sat behind the operator (she later stated that she paid $107.00 cash for the instruction and the rental).  
  
  As the Sea Doo struck  the obstruction and ran up on broken concrete on the bank,  both occupants were ejected and thrown up on the bank, causing serious injuries to both persons that required hospitalization.  She sustained neck and spinal chord injuries , but was able to leave the hospital the same day.  Occupant sustained a broken femur and had surgery the next day. PFDs and the cutoff lanyard were properly used and alcohol or drugs is not suspected to be a factor in this incident.